How should I proceed if I want to return goods?Updated 2 months ago
First, follow the return instructions provided by the merchant and don’t forget to keep the tracking number of your return shipment. Log in to your Klarna account and select “Report a return” so that your invoice is paused until your return has been received by the merchant. Once the merchant has registered your return, you’ll receive an updated invoice, which you can then pay through Klarna as usual.