We do not offer tax-free (VAT-exempt) orders.

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Can I place a tax-free order?

gitti

Tax free

Payment Options

How did gitti come to be?

Where does the name gitti come from?

What is gitti’s philosophy?

History & Values

How does gitti ensure the sustainability of its products?

Is the shipping process sustainable?

Sustainability

About gitti

What makes gitti products special?

Are gitti products natural? Are they certified natural cosmetics?

Which ingredients are used and which are avoided?

Are all gitti products vegan and cruelty-free? Is gitti certified by PETA?

Are gitti products suitable for children?

Are gitti products suitable for pregnant and/or breastfeeding individuals?

Are gitti products suitable for people with allergies or medical conditions?

Products & Ingredients

How should your products be stored?

What is the best before date?

How should I dispose of gitti nail polish?

How should I dispose of gitti cosmetic products?

How should I dispose of gitti accessories?

Storage, Shelf Life, and Disposal

General Product Information

What makes plant-based and vegan nail colors special?

Do I always need a base and top coat for the colors?

What is nitrocellulose, and why do you use it in your plant-based nail colors?

Is the plant-based formula permeable to water and air?

How long do plant-based nail polishes last on the nails?

What is the difference between the Infinite Gloss System and the routine with 2-in-1 Top&Base Coat?

Plant-based Nail Polish

What is special about plantPRO and how does it differ from conventional gel nail polish?

What is gel nail polish and why do you need an LED lamp? What is the difference compared to regular nail polish?

Can I use a different lamp than the PROlamp, for example one I already have at home?

How do I use plantPRO?

What is the best way to prepare my nails for plantPRO?

Is the nail plate damaged by roughening/buffing? Why is it necessary?

Is gel nail polish harmful to the nails?

Can I apply sunscreen before a manicure to protect myself from UV light?

Do I really need all 5 products?

Can I use the plant-based colors together with the plantPRO base and top coat?

Is it difficult to achieve a perfect result?

Why shouldn’t I apply the products outside (in the sun)?

My manicure/pedicure didn’t last more than 15 days. What did I do wrong?

How should I care for my nails after removal and between applications?

Is a break between manicures necessary or recommended?

What are HEMA and HPMA? Why do you avoid using these ingredients?

Why do you avoid using acetone?

Does the formula contain UV filters?

I’m allergic to conventional UV gel nail polishes – can I use plantPRO? What if I try it and don’t tolerate it?

How should I best store the products? How long can I use them after opening?

How do I dispose of the products correctly?

plantPRO LED Nail Polish

Nail Polish

What makes your hand care products special?

How often should I use hand care products?

What skin type are the products suitable for?

Do your hand care products contain perfume?

Hand Care

Exfoliating Cuticle Gel

Restoring Nail Serum

Nourishing Nail Oil

Strengthening Nail Hardener

Quick Dry Solution

Nail Care

Hand and Nail Care

Is the nail polish remover acetone-free, or does it contain acetone?

Can I use the remover for all types of nail polish, including gel or glitter polish?

Does the remover dry out the nails or cuticles?

How do I use the nail polish remover correctly for the best results?

Does the nail polish remover have a strong smell?

My nail polish remover looks slightly yellowish — is that normal?

Nail Polish Remover

How does the balm remover differ from a liquid nail polish remover?

How do I apply the balm correctly, and how long should I let it sit?

Is the balm suitable for sensitive nails or dry cuticles?

Can the balm also remove stubborn polishes like glitter or gel?

Does the balm leave a nourishing effect or an oily residue on the nails?

Nail Polish Remover Balm

How does the Infinite Lash Mascara differ from the Eye Level Mascara? Which one do you recommend for different lash types?

Can I use Brow Control to achieve a laminated brow look?

Is Brow Control also suitable for fine or sparse brows?

Are the mascaras also suitable for sensitive eyes?

Will you be offering the mascaras in additional colors in the future?

Eyes

How does the Lip Glaze differ from other lip glosses?

Lips

Makeup

Product Categories

I forgot my password.

I’d like to unsubscribe from the newsletter.

How can I delete my account?

Customer Account

What payment methods are available?

Payment Options – General Information

About Klarna

Contractual information about Klarna

Where can I find Klarna’s FAQs and Terms & Conditions?

I received an invoice from Klarna that I’ve already paid. What should I do?

I haven’t received my order. What happens to my Klarna invoice?

The total amount on my Klarna invoice is incorrect. What should I do?

How should I proceed if I want to return goods?

Klarna

When and how will I receive my invoice?

Can I receive an invoice in my company’s name?

Invoice

How much does shipping cost?

How long are your delivery times?

To which countries do you ship?

Do you offer international shipping?

How will my order be delivered to my home?

Can I have my package delivered to a pickup station?

Why was my package returned to the sender?

Delivery

Orders & Shipping